"We faced a challenge with respect to the need to re-side our 3,600 sq. ft. multi-storey wood framed home, not the least of which is that it has some unusual architectural features and is situated on a steep hill. After interviewing a number of contractors, we ultimately selected Custom Exteriors, in part because of its reputation but in larger part because of the patient and helpful guidance we received from Paul Kaplan, the assigned sales representative, who was responsive to all of our concerns, and ultimately suggested stucco siding, as opposed to composite board, which turned out to be the best solution from a cost and design standpoint. We contracted with a reliable scaffold service suggested by Custom Exteriors which worked seamlessly with them, to ensure we’d have access for separate work that would need to be handled by other contractors. The re-siding project took several months and inherently created disruption given the extensive nature of the work; however, as to the work itself, the demolition and stucco crew could hardly have been better: they clearly knew their business from a technical standpoint, provided efficient quality work, and were respectful of the property, of us, and of our neighbors. The job foreman (Francisco), who was on site almost all work days, was courteous, communicated well, and consulted with us about issues which periodically arose to determine appropriate solutions. He and other members of his crew also cooperated well with other contractors occasionally on site to deal with structural repairs beyond those handled by Customs Exteriors. In addition to helpful early assistance with the permit process, a co-owner of the company (Jeff Kendall) made periodic visits to evaluate the progress, to promptly resolve a few issues which arose, and to ensure our satisfaction with the work and, throughout the process, he was attentive and helpful. We’re delighted with the outcome of the project, and pleased we were able to have Custom Exteriors handle the work."