How experienced are you?
We've been in business since 1997, have installed over 6000 Bay Area jobs and over 50,000 window and door products. The owners have over 30 years combined experience in the home improvement industry
Are your crews and estimaters sub-contractors?
No. We employ over 40 people and pay workman's comp, 401k, medical and dental. There is virtually no turnover and we have very happy employees that are with us for the long haul.
What warranties come with your products and installs?
Lifetime and transferable warranties are available, and our Custom
Exteriors Labor & Glass Breakage Warranty,
in writing is also lifetime.
Do you do plantation style shutters?
Yes, we can bring samples out to your home for you to see.
How's your Better Business Bureau complaint record?
Over 6000 customers and NO complaints! Our service department is fast,
efficient and very skilled.
How about references in my neighborhood?
With over 6000 jobs completed, it is very likely we've done work on several homes nearby and we'd be happy to supply you with names, addresses and phone numbers.
Are you Diamond Certified?
Yes, Custom Exteriors has been rated "highest in quality" in customer satisfaction and has undergone at least 30 hours of research and passed every rating step on insurance coverage, license, business practices, and complaint bureau status. See www.diamondcertified.org for more information.
Do you have a showroom?
We have an amazing showroom, company owned 8000 sq ft. building, Child care,
contemporary, modern, refreshments, easy to find (click
for directions),
easy parking, a knowledgeable staff of experts, and no waiting. Please visit
us at: 440 Boulder Court, Suite 400, Pleasanton California 94566
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More FAQ's:
Windows FAQ
Doors FAQ
Installation FAQ
For more information download:
Custom Exteriors Labor & Glass Breakage Warranty
We offer a complete line of Windows and Doors to
fit any sized project or budget from large to small.
Learn more about our commitment to quality and customer satisfaction by
taking a Flash tour:
Windows & Doors Before & After Gallery
The Custom Exteriors Experience
Contact Us for Questions or Estimates:
Call 1.888.957.7800
Email Our Sales Department
Fax your specifications to 925-249-2290
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